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news
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ASIA - SINGAPORE
Changi
wins ‘World’s Best Airport’ award for 20 consecutive years
since 1988
In the latest poll conducted among business
travellers in the United Kingdom and
Europe, Singapore Changi airport is lauded the ‘Best Airport
in the World’ for 20 consecutive years. Changi airport has
held this title since 1988, making it the longest reigning
champion in the history of this survey. Business Traveller
(United Kingdom/Europe) magazine, which conducted the annual
readers’ poll, presented the award to Changi at a ceremony
in London on September 17, 2007. Just three days earlier, at
the 2007 Business Traveller Asia-Pacific Awards ceremony,
Changi clinched the ‘Best Airport in the World’ award for 16
years in a row, and another ‘Best Airport Duty Free in the
World’ title, which it has held for the past 10 consecutive
years. The Middle East Edition of Business Traveller
magazine also accorded Changi its fourth ‘Best Airport in
the World’ award in April this year.
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MIDDLE EAST -
UAE
Department of Civil Aviation
joins AskDubai channel to provide key
services to customers
Dubai eGovernment has announced that the
Department of Civil Aviation - Dubai (DCA) has recently
joined the AskDubai service, an initiative that facilitates
interaction between the government and the public through a
single point of contact. Through the AskDubai call centre,
the public can enquire about various services offered by the
Department of Civil Aviation - Dubai, in addition to
enquiring about flight details, car parking at Dubai
International Airport, career opportunities at DCA and
weather conditions. AskDubai is a unified, bilingual contact
centre connecting to government departments in Dubai through
multi-channels, including a call centre, Internet chat,
e-mail and fax. It integrates key features of Customer
Relationship Management, which has become a crucial
component in many IT-enabled customer care services.
AskDubai utilises industry-leading technologies that ensure
each call gets immediate attention from an agent or an
automated voice response system.
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EUROPE - CZECH REPUBLIC
Prague airport offers
monitored parking
On September 17, 2007, Prague airport opened
a section of monitored parking in the
Parking C building. Thus, it is expanding its existing
parking system to include a service that is unusual in other
similar European airports. Covered monitored parking is
found immediately by the terminals, on the second floor of
the Parking C building. It has a capacity of 104 seats, four
of which are for ZTP (handicapped) and ZTP/P (assistant to
handicapped) cardholders. Among the main benefits of this
parking lot include non-stop monitoring via a camera system;
non-stop presence of a parking lot employee; and short
distance from Terminals North (Sever) 1 and North (Sever) 2.
This possibility complements the airport’s parking system,
which comprises short-term parking (so-called kiss and ride)
with 15 minutes of free parking, medium-term parking and
long-term parking.
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AFRICA - SOUTH AFRICA
Airports
Company South Africa upgrades George airport for traveller
convenience
Airports Company South Africa (ACSA) has
upgraded its George airport with an investment of R43
million and this is the company’s continued investment in
infrastructure with a view of making travelling an enjoyable
and comfortable experience. Passenger traffic at the airport
is forecast to reach 998,396 in 2012 from projections of
669,659 in the current financial year. The design and
planning of the upgrade to the George airport began in
September 2004, while the construction occurred in a
three-phase process, with Phase One being an internal
upgrade creating space for more check-in counters and
airline operators. Phase Two of the airport upgrade
comprised civil earthworks. Phase Three involved the actual
building upgrade and additions to the existing terminal. A
new freestanding car rental building was constructed. The
building contract tender was awarded in January 2006 to
joint venture partners, JJG/Sekati Construction and the site
was officially handed over last February.
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MIDDLE
EAST - QATAR
De La Rue
delivers ePassport for Qatar
The State of Qatar has chosen
De La Rue Identity Systems to supply an integrated end- to-end
ePassport solution, providing it with an ICAO compliant
biometric document which includes the latest high security
features and is integrated into Qatar’s existing eID scheme,
the company announced. De La Rue’s solution incorporates
ePassport documents, MIDIS™ document issuing system and the
recently launched SIPS™ 500e for automated ePassport
personalisation. Used in conjunction with De La Rue’s secure
laminate MLIS™, SIPS™ 500e automatically both encodes the
chips with the holder’s personal and biometric data and
personalises the physical document. Sophisticated tracking
and audit control features ensure that the secure laminates
and passports are recorded and tracked as the document moves
through the system. This provides the reassurance that every
passport issued is a unique document, properly assigned to
the correct individual.
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MIDDLE EAST - UAE
Abu Dhabi Int’l
Airport extends check-in and baggage solutions
The new Terminal 3 at Abu
Dhabi International Airport is to follow the lead of
Terminals 1 and 2 to ensure that the five million passengers
benefit from the check-in and baggage reconciliation systems
provided by SITA. SITA is to provide its industry systems
including AirportConnect CUTE (Common Use Terminal
Equipment) check-in service, Baggage Reconciliation System (BRS)
and Departure Control System. These are all part of the
Special Airport Systems’ package that DPS will be providing
to Terminal 3, as a subcontractor to Murray Roberts/ Al
Habtoor JV. SITA will both install and maintain SITA’s CUTE
system; SITA’s BagManager service for baggage
reconciliation; PassengerHandler, a common language facility
designed for airline and handling agent staff to process
passengers at the check-in counter more efficiently; and
SITA’s leading departure control system, MaestroDCS Local.
SITA’s AirportConnect CUTE platform, based on industry
standards, will operate on 75 workstations based in Terminal
3.
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EUROPE -
TURKEY
TAV
to operate Antalya Gazipasa Airport
TAV Airports Holding, Turkey's
leading airport operator, has been awarded the contract for
the operation of Antalya Gazipasa Airport for a period of 25
years for US$50,000 rent plus VAT and payment of 65 per cent
of the profit to the government, TAV announced. Dr. Engineer
M. Sani Şener, The President & CEO of TAV Airports Holding
stated that they aimed to maximize the passenger capacity of
Antalya Gazipasa Airport with a new investment and to make
Gazipasa Airport an international airport serving Alanya and
the surrounding region by extending the runway of the
airport. Antalya Gazipasa Airport the construction of which
was completed in 1999 has a capacity for 500,000 passengers
per year, a terminal building with 2,144 sq m area and a
car-park with a capacity for 105 vehicles.
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EUROPE -
BULGARIA
Schüco
involved in expansion of Sofia Airport
The expansion of Sofia Airport
will feature 15,000 sq m of façade glazing and a further
1,200 sq m of glazing for transparent internal partition
walls and door systems. The expansion of Sofia Airport was
designed and built as a new building, separate from the
existing airport. Part of the project included lengthening
the runways to accommodate the wide-body aircraft – A380 and
B747. The new Terminal 2 has seven additional gates,
increasing the airport's capacity and helping optimise the
routing of passengers directly to the planes. The 4-storey
underground car park will have approx. 800 parking spaces. A
mullion-transom façade was chosen and owing to the large
module widths of 3,150 mm and the resulting heavy glass
weights, a variant of the Schüco FW 60+ system was selected
for Arrivals and Departures. All external doors were
fabricated using the Jansen Janisol system.
Sofia Airport - New terminal
and expansion
Main contractor:
STRABAG International GmbH, Vienna (A)
Developer:
NACO – Netherland Airport Consultants B. V., The Hague (NL)
Design: (Façade
glazing, interior glazing, façade and final planning)
Prototyp GmbH, Alu König Stahl GmbH, Sofia (BG)
Fabrication / installation:
(Façade systems) Alu König Stahl GmbH, Sofia (BG)
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